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The dependable pool service experts to diagnose and treat your pool, since 1974

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Is Your Pool Ready For Hurricane Season?

Is Your Pool Ready For Hurricane Season?

There’s a short list of things to do BEFORE and AFTER the storm to protect your pool. Should you need assistance in preparing for, or recovering from a hurricane call the Pool Doctor at (239) 574-1133.

Before the storm

  • Don’t drain your pool. Properly constructed pools have overflows that drain excess water. Code requires that pool decks be constructed to drain water away from the house. Emptying the pool is dangerous because it can “pop” out of the ground by floating on the ground water.
  • Turn off power to the pool equipment. Turn off the circuit breaker to the pool equipment. If the motor starts while sitting in a puddle of water, it’s a good bet it will be destroyed.
  • Secure the pool area. Remove or secure all furniture, toys and anything else that can blow around. Don’t put metal furniture or glass tops in the pool; they may stain the finish or break.
  • Add extra chlorine if possible. Super chlorinating the water will prevent algae from forming. Servicing the pool may be delayed following the storm.
  • Prepare your portable spa. Store the spa cover inside or in the garage, because it will blow away. Otherwise, prepare your spa as if it were a pool, using the steps listed above.

After the storm

  • Inspect the area. Make sure there are no downed electrical wires or other dangerous hazards. Damaged pool cages have very sharp edges and may collapse. Exercise caution! Call a licensed professional if you have any questions.
  • Check and balance the pool water. If you don’t know how to do this, bring a water sample to a pool store. Then you can carefully remove objects or debris in the pool. Again, you may want the help of a professional.
  • Check out the electrical system. If the equipment was damaged or underwater, have a licensed professional review it before restarting.
  • Reset the timer. If we have an electrical outage, the timer will need to be reset to the correct time or it may run at night instead of the day.
  • Monitor the pool for the next few days. You will want to make sure everything is running properly.

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To Our Customers

Like many of you, Pool Doctor has been substantially affected by Hurricane Ian. 

We are fortunate and thankful that all members of our team have been accounted for and they are safe, despite heavy personal loss.

At this time, we are assessing our ability to visit our customers’ homes, and we are keeping fleet movement to a minimum as we prioritize the safety of our team and our community. We are working hard to prepare for the recovery work that lies ahead of us and to rapidly bolster our operational capability. 

Our current focus is to connect with our customers. We have “all-hands-on-deck” conducting customer outreach to assess your well-being and to gather information regarding the impact Hurricane Ian had on your pool’s water, equipment, and surrounding environment. We are trying to gather as much information as possible by phone and email in these early stages of recovery to save fuel and assist in keeping the roads safe.    

Our prior experience with severe hurricanes indicates that most pools in our service area will require additional labor, extra chemicals, special skills and specialized equipment to be brought back to pre-hurricane standards. In some cases, a complete drain and surface treatment may be required. Extra charges may apply in these circumstances to account for our people’s time and the materials needed for these extraordinary services. 

This recovery process will take time. We ask for your patience and understanding as it may take longer than usual to get to resume normal service and extra charges may be necessary to treat and repair your swimming pool.

Customers will not be charged for services that have not been rendered, but please be patient with us as we work through this information with limited connectivity and strained manpower. Please know that we want to be certain that every customer’s account is addressed properly.

We are working hard to help our community and our customers recover as soon as possible.

Thank you for letting us serve you.

The Pool Doctor Team